MOUSE Squad Certification

At MOUSE, we believe expertise comes from experience, and your MOUSE Squad Certification is an important first step in building the tools you'll need to be successful as a Squad Member. Click here to learn more about Certification.

The key below will help you navigate the Certification menu.

• : Click to go straight to that module's quiz.
• : Click to go straight to that module's Blog-It questions.  All new modules have reflection questions that you can post to your own blog.

module		Quiz	Blog It!
	Preparing for a Help Desk
	Problem Solving and Troubleshooting
	Computers, Users, & User Error
	Wired & Wireless: Computer Mechanics
	The Operating System & the Desktop
	Configuration Basics: Hardware & Peripherals
	Software: Programs to Get the Job Done
	Cracking the Case: Computer Hardware
	The Mobile Solution: Managing Mobile Labs
	The Talented and Trusted Technician