Certification Home

Help Desk Certification

MOUSE Squad Certification

At MOUSE, we believe expertise comes from experience, and MOUSE Squad Certification is an important first step in building the tools needed to be successful as a Squad Member: teamwork, help desk operations & technology troubleshooting. MOUSE Squad Certification is a collection of hands-on, coordinator-facilitated group activities within 10 standards-based instructional modules. Each activity includes a detailed lesson plan, materials list, knowledge base resources articles and facilitation advice. When your squad finishes a module, don't forget to answer the quiz and Blog-It reflection questions!

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Specialist Certification

Garage Robotics

Specialist Certification is your opportunity to take your MOUSE Squad Training to the next level. In Garage Robotics, you'll explore the basics of a field called Physical Computing, and you'll learn how electronic components come together to make technologies work. From complex robots to microwave ovens, it all starts with these basics.

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